jile90's Privacy Policy
Your personal information is completely safe with us. Learn how jile90 collects, stores, and protects your data in this policy.
This privacy policy ("Policy") applies to users of the jile90 platform. By using our website, you are agreeing to the terms of this Policy. Please read it carefully.
1 Introduction
jile90 is a trusted online casino and sports betting platform operating for users in Bangladesh. We place the highest importance on your privacy and are always committed to protecting your personal information.
This privacy policy describes what types of information jile90 collects, the purposes for which that information is used, who it may be shared with, and what rights you have regarding your information. By registering on our platform or using any of our services, you are giving your consent to this policy.
We use SSL encryption technology to keep all your information secure, and your personal information is never sold to third parties under any circumstances.
2 Information Collection
jile90 collects information from users in various ways. A detailed description of the information collected is given below:
2.1 Information Provided Directly
When you create an account on our platform or use our services, the information you provide yourself includes:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Password (stored in encrypted form)
- Payment information (bKash, Nagad, Rocket, Upay account number or bank details)
- Identity verification documents (where applicable)
2.2 Automatically Collected Information
When you browse jile90, some information is collected automatically:
- IP address and device type
- Browser type and language settings
- Operating system and platform information
- Pages visited and session duration
- Click and navigation patterns
- Cookie and session data
2.3 Transaction-Related Information
Records of all your deposit, withdrawal, and gameplay-related transactions are stored in our system. This information is used to ensure security, prevent fraud, and provide accurate service.
3 Use of Information
jile90 uses collected information only for lawful and specific purposes. These purposes are:
- Account Management: Creating and managing your account, verifying your identity, and ensuring secure login.
- Payment Processing: Completing deposits and withdrawals and maintaining transaction history.
- Customer Support: Resolving issues and providing assistance via 24/7 live chat and email.
- Security and Fraud Prevention: Detecting and preventing illegal activity, money laundering, and fraud.
- Service Improvement: Analyzing user experience to make the platform better and easier to use.
- Legal Obligations: Retaining information necessary to comply with applicable laws and regulations.
- Communications: Sending important updates, security alerts, and promotional information (based on your consent).
- Age Verification: Ensuring that only users aged 21 or above can use the platform.
- Responsible Gaming: Identifying unusual gaming patterns and taking necessary steps to protect users.
4 Information Sharing and Disclosure
jile90 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Only the necessary information may be shared with service providers such as payment gateways (such as bKash, Nagad, Rocket, Upay and bank transfer services), game software suppliers, IT infrastructure providers, and customer support tools. These third parties operate under strict confidentiality agreements.
4.2 Legal Obligations
In response to a court order, legal claim, or government directive, we may be required to share information with the relevant authorities.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred to the new authority. In such cases, we will make every effort to notify users in advance.
4.4 With Your Consent
Outside of the circumstances described above, your information will not be shared with anyone without your explicit consent.
5 Data Security Measures
jile90 has implemented industry-standard technical and administrative security measures to protect your information:
- SSL/TLS Encryption: All data transmission is secured through SSL encryption.
- Password Hashing: Your password is never stored directly — only through strong hashing algorithms.
- Firewall and Access Control: Multiple layers of security are in place at the server level.
- Two-Factor Authentication: Available for additional security.
- Regular Security Audits: The security of our systems is regularly verified.
- Limited Data Access: Only authorized staff have access to the information they need.
Although we make every effort to protect your information, no data transmission over the internet is completely secure. We therefore ask that you keep your password confidential and immediately notify our support team if you notice any suspicious activity.
6 Cookie Policy
jile90 uses cookies to improve the user experience and to provide services correctly.
6.1 What Are Cookies?
Cookies are small text files stored in your browser. They help us remember your preferences, maintain login sessions, and analyze user behavior.
6.2 Types of Cookies We Use
- Essential Cookies: Required for the core functionality of the platform (login sessions, security tokens).
- Preference Cookies: For remembering language settings, preferred game categories, and similar preferences.
- Analytics Cookies: Collect anonymous usage statistics to improve our services.
6.3 Cookie Control
You can disable cookies from your browser settings. However, this may limit some functionality of the platform.
7 Data Retention Period
jile90 retains your information only for as long as necessary. The general policy is:
- Active account information: For the entire period the account remains active.
- After account closure: For the minimum period required to meet legal obligations.
- Transaction records: For the period specified under applicable financial regulations.
- After withdrawal of marketing consent: Removed from marketing lists immediately.
Only the information required to be retained under applicable law is kept. Additional information is securely deleted after the specified period ends.
8 User Rights
As a registered user of the jile90 platform, you have the following rights:
8.1 Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
8.2 Right to Rectification
You have the right to request correction if your information is incorrect or incomplete.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to the use of your information for certain purposes, particularly in the case of marketing communications.
8.5 Right to Close Account
You may request to close your account at any time. Please contact our support team to make a request.
To exercise any of the rights above, please contact our support team. We will process your request as quickly as possible.
9 Child Protection
jile90 is a platform operated for users aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.
If you believe a minor is accessing our platform, please notify our support team.
10 Third-Party Links
Our platform may have integrations with game providers or payment service providers. These third parties have their own privacy policies, and the use of your information on their platforms is governed by their own policies. jile90 is not responsible for the privacy practices of third parties.
11 Changes to the Policy
jile90 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a notice on the platform. The date of each update will be noted in the "Last Updated" section at the top of the page.
If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
12 Contact
If you have any questions, comments, or requests regarding this privacy policy, please contact us:
Live Chat: 24/7 direct chat support (in Bengali)
Email: [email protected]
Our support team is ready to quickly resolve any privacy-related concerns you have in Bengali. We will respond as soon as possible after receiving your request.